Order emailadress

[tor37]

Hi!

 

Have a oscommerce site for my customer.

The orders is coming in, but the customer

dosent get any emails for the orders.

 

Tryed to send them a email on the emailadress

that is written in the Admin. And its working fine.

 

So what is the problem, please help me.

 

Thanks

 

Tor

[♥Vger]

Is it the customer who is not getting the e-mail? Or is it you (as the site administrator) who is not getting a copy of the order?

 

If it is the latter then you must input your e-mail address into the 'Send Extra Order E-mails' function under Configuration in the osCommerce control panel.

 

Vger

[tor37]

Is it the customer who is not getting the e-mail?  Or is it you (as the site administrator) who is not getting a copy of the order?

 

If it is the latter then you must input your e-mail address into the 'Send Extra Order E-mails' function under Configuration in the osCommerce control panel.

 

Vger

<{POST_SNAPBACK}>

 

Hi!

 

Thanks for fast reply.

 

its the company that are selling the products, that dosent get a email.

 

Tor

[♥Vger]

Then you must put an e-mail address where you see 'Send Extra Order E-mails', under Configuration in the osCommerce control panel - they will then receive a copy of the order that the customer gets.

 

Vger

[tor37]

Then you must put an e-mail address where you see 'Send Extra Order E-mails', under Configuration in the osCommerce control panel - they will then receive a copy of the order that the customer gets.

 

Vger

<{POST_SNAPBACK}>

 

Hi!

 

Thank you for your help.

That solved the problem. :thumbsup:

 

Tor