Guest Posted December 3, 2004 Posted December 3, 2004 Can someone give me some insight on login errors? Whenever I attempt to login as a returning customer I get a 404 page...but only if it was the last account I was logged into. If I refresh the 404 page my login page returns but I am actually logged in as the account. I have a feeling all my customers are not getting logged in and would really appreciate any ideas?
Guest Posted December 3, 2004 Posted December 3, 2004 Does it happen if you use a different machine or different browser when you come back? Does it happen if you clear your cache/cookies before returning? -jared
Guest Posted December 3, 2004 Posted December 3, 2004 Hi, I'm suddenly having similar problems with login and adding items from the product_info page (but not from the list of items page. When I log in, I get returned to the log in page as not logged in, without any error showing, and my log in attempts appear in the admin area as having occurred. A similar problem is happening with the add to cart button on the product_info page, nothing gets added to the cart, though I can add items when I'm in the category's list view. I've deleted cookies a few times, created new accounts, and even uploaded fresh .php files for both pages. Still no luck. Does anyone have an idea what this might be? It only started happening recently and I haven't done anything like add new modules or anything else, I had the store running relatively smoothly. thanks!
rainbowlook Posted December 4, 2004 Posted December 4, 2004 Does it happen if you use a different machine or different browser when you come back? Does it happen if you clear your cache/cookies before returning? -jared <{POST_SNAPBACK}> yes, it happens to me. i dont know why. -.-!! even i use other browsers, even after i cleared the cookies. need help!!!!!!!!!!!!!
Guest Posted December 4, 2004 Posted December 4, 2004 did you install any contributions recently? If you give me the URL of the site in question, I'd like to have a look. -jared
Guest Posted December 4, 2004 Posted December 4, 2004 I have cleared my cache on current ver of ie and experience it only after the first login/logout. But... If I switch to another account it happens again but only after the first login/logout. I ultimately feel the error is due to mods... :-" which someone never tracked :-" I think my best bet is to just re install a fresh version. Any ideas?
Guest Posted December 4, 2004 Posted December 4, 2004 Might be the fastest way to get it fixed. I hate to say that, but it might be. When you install them next time, be sure to comment out the code you replace, rather than deleting it. Do something like: /* commenting out this section for xyz mod blah blah blah code blah blah blah code */ // begin replacement section from xyz mod // end replacement That way, it's easy to back out things. -jared
Guest Posted December 4, 2004 Posted December 4, 2004 Thanks for the help. Never been too good with keeping track... Guess this will help. :thumbsup:
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