cmiller82 Posted December 1, 2004 Share Posted December 1, 2004 I have set up oscommerce for a client, along with a few mods. He has informed me that he has not been receiving all of the email notifications when orders are placed. The notifications use to get to him, but they no longer do. he has to manually check the orders through the admin panel. He has spoken with another oscommerce user who is also experiencing the same problem. Anyone have any ideas??? he assures me that he does not have any spam filters on his email account. I am about to just completely reinstall the software, but figured I'd check with you guys first. Thanks for any help you can provide. mycoguy2 at yahoo dot com Link to comment Share on other sites More sharing options...
Guest Posted December 1, 2004 Share Posted December 1, 2004 did u double check that the send extra order emails is filled in? try changing the email address there, then place a test order. is this on a windows server or a *nix server? Link to comment Share on other sites More sharing options...
webwitch2003 Posted December 3, 2004 Share Posted December 3, 2004 I have set up oscommerce for a client, along with a few mods. He has informed me that he has not been receiving all of the email notifications when orders are placed. The notifications use to get to him, but they no longer do. he has to manually check the orders through the admin panel. He has spoken with another oscommerce user who is also experiencing the same problem. mycoguy2 at yahoo dot com <{POST_SNAPBACK}> My client is having the same problem. All of a sudden the orders are not going to his email address. I have added a new email to the 'send extra e-mails' section and still it is not working. Is there anyone else having this problem? Link to comment Share on other sites More sharing options...
webwitch2003 Posted December 3, 2004 Share Posted December 3, 2004 Hey Cameron, I was wondering if you had found a solution for this problem? I am still not receiving any emails on orders although i do have everything filled out correctly. Is your client receiving his orders yet? If you have any info on this problem please share :P Have a nice day Angi Link to comment Share on other sites More sharing options...
♥Vger Posted December 3, 2004 Share Posted December 3, 2004 Is the e-mail address you are designating for 'Extra Order E-mails' actually an address on your domain? If not, then these e-mails may be tagged as being 'relayed' and being barred by the e-mail address they are being directed to. Vger Link to comment Share on other sites More sharing options...
Guest Posted December 3, 2004 Share Posted December 3, 2004 I've had troubles with entering e-mails in 'Extra Order E-mails' using the directions supplied next to the textbox. Don't follow: "format: Name 1 <email@address1>, Name 2 <email@address2>". Only enter 1 e-mail address and enter it plain. No Name or <> around it. Just [email protected]. ed Link to comment Share on other sites More sharing options...
webwitch2003 Posted December 3, 2004 Share Posted December 3, 2004 Is the e-mail address you are designating for 'Extra Order E-mails' actually an address on your domain? If not, then these e-mails may be tagged as being 'relayed' and being barred by the e-mail address they are being directed to. Vger <{POST_SNAPBACK}> Yes, the site is www.800biltong.com and the email address is [email protected] and i checked with the hosting company and they do not bar any emails. Like I said, it was working and then just stopped! :( Link to comment Share on other sites More sharing options...
webwitch2003 Posted December 3, 2004 Share Posted December 3, 2004 I've had troubles with entering e-mails in 'Extra Order E-mails' using the directions supplied next to the textbox. Don't follow: "format: Name 1 <email@address1>, Name 2 <email@address2>". Only enter 1 e-mail address and enter it plain. No Name or <> around it. Just [email protected]. ed <{POST_SNAPBACK}> Thanks Ed... I did not originally have the <> and I only had one email account set up. When it stopped working i tried the <> and input a new email address ... i have since removed this formula. Angi Link to comment Share on other sites More sharing options...
webwitch2003 Posted December 6, 2004 Share Posted December 6, 2004 I am still not able to receive the 'extra order' emails. Is anyone else still having this problem? Does anyone have solution to this problem? thanks Angi Link to comment Share on other sites More sharing options...
Quicksilver Posted December 6, 2004 Share Posted December 6, 2004 yep me Link to comment Share on other sites More sharing options...
webwitch2003 Posted December 7, 2004 Share Posted December 7, 2004 yep me <{POST_SNAPBACK}> And have your found any solutions yet? Link to comment Share on other sites More sharing options...
cmiller82 Posted December 7, 2004 Author Share Posted December 7, 2004 I did exactly what medvid said, and everything works fine now. Somehow, it seems my client cleared the "send extra order emails to:" field. Thanks for the help medvid. Link to comment Share on other sites More sharing options...
webwitch2003 Posted December 7, 2004 Share Posted December 7, 2004 I did exactly what medvid said, and everything works fine now.Somehow, it seems my client cleared the "send extra order emails to:" field. Thanks for the help medvid. <{POST_SNAPBACK}> Oh darn, that is not my problem. I did not change anything when it stopped working. I then went through and deleted the email address, tried a new one tried two, tried the <> , removed the <> and then just added one email address and still it will not work! :( Link to comment Share on other sites More sharing options...
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