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osCommerce

The e-commerce.

Install PROBLEM


morpheusmuh

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Posted

Hi there i have just uploaded to my site however when i try to access it i get the erroe message ..

Fatal error: Failed opening required 'includes/functions/general.php' (include_path='') in /home/sites/site40/web/catalog/install/includes/application.php on line 22

 

 

Please Help

Posted

You say you have 'uploaded to' your site, but do you mean you have just uploaded the files? In which case you need to run the install programme.

 

Vger

Posted
You say you have 'uploaded to' your site, but do you mean you have just uploaded the files?  In which case you need to run the install programme.

 

Vger

 

yes i have uploaded the files but when when i try to access it to run the install program that when i get the error i.e whatever the name of the site is /catalog this is the point at which it fails ... :thumbsup:

Posted
yes i have uploaded the files but when when i try to access it to run the install program that when i get the error i.e whatever the name of the site is /catalog this is the point at which it fails ... :thumbsup:

 

It is telling you it cannot find that file. You need to make sure that it is indeed there. Also in what format did you upload your php files? The should be uploaded in ASCII format or you can have some problems.

 

 

Read the knowledgebase on the install and make sure you have not left out any steps.

The Knowledge Base is a wonderful thing.

Do you have a problem? Have you checked out Common Problems?

There are many very useful osC Contributions

Are you having trouble with a installed contribution? Have you checked out the support thread found Here

BACKUP BACKUP BACKUP!!! You did backup, right??

  • 4 weeks later...
Posted
It is telling you it cannot find that file. You need to make sure that it is indeed there. Also in what format did you upload your php files? The should be uploaded in ASCII format or you can have some problems.

Read the knowledgebase on the install and make sure you have not left out any steps.

 

i deleted the contents and uploaded it again in ascii and im still getting the same problem any more ideas ....

  • 2 weeks later...

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