AdExec New Store - New Owner

[AdExec]

Hi, when it comes speed in answering questions, my hosts are slower than the 56k modem i said goodbye to last year!!!!

 

I am currently paying www.streamline.net for the honour of them hosting my site www.adexec.co.uk on a linux server.

 

I have copied the catalog file to my htdocs folder as specified in the instructions, I went to the install part and ticked auto config box.

 

This is the problem now:

 

If I enter streamline.net as my hostname then I get this error message:

 

The error message returned is:

 

Access denied for user: '[email protected]' (Using password: YES)

 

Please click on the Back button below to review your database server settings.

 

If you require help with your database server settings, please consult your hosting company

 

If I enter adexec.co.uk as my hostname I get this error message:

 

Can't connect to MySQL server on 'adexec.co.uk' (111)

 

Please click on the Back button below to review your database server settings.

 

If you require help with your database server settings, please consult your hosting company

 

What am I doing wrong? I read somewhere I need to upload a database, where do I get this database?

 

The site is due to go live and I still havent created the shop setup process yet so if anyone could help me then I would be eternally grateful and will offer 10% of the cost of a new laptop (at trade prices already so cheap enough already!!!)

 

Thank you to anyone who helps

[AdExec]

just a quick update to my problem:

 

i entered localhost as the hostname and got this error:

 

Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (2)

 

Please click on the Back button below to review your database server settings.

 

If you require help with your database server settings, please consult your hosting company

 

i have no hair now and ready to cry

[Guest]

just a quick update to my problem:

 

i entered localhost as the hostname and got this error:

i have no hair now and ready to cry

<{POST_SNAPBACK}>

 

Hi,

 

I have had the same error for a few days now, found some info here http://lists.mysql.com/mysql/175100 but do not understand it, as I am a newbie to all this. This is so frustrating, can anyone please help us newbies out here?

 

Ron

Mediastoreuk

[AdExec]

my host explained to me today that:

Unfortunately the hosting package that you chose does not come with MySQL.

 

is there anything i can do?

[ozcsys]

my host explained to me today that:

is there anything i can do?

<{POST_SNAPBACK}>

 

You need mysql to use osC so it is either change hosts/hosting package or use a different cart.

[AdExec]

is there a way to add mysql onto my hosting package without upping my package?

 

or could i host the store on one of my network pc's?

[ozcsys]

is there a way to add mysql onto my hosting package without upping my package?

 

or could i host the store on one of my network pc's?

<{POST_SNAPBACK}>

 

You need to talk to your hosting company and see what it would take to change packages. I find it hard to believe that you cannot get mysql from them and if that is the case you might want to think about changing hosts.

[Guest]

Hi,

 

I have had the same error for a few days now, found some info here http://lists.mysql.com/mysql/175100 but do not understand it, as I am a newbie to all this. This is so frustrating, can anyone please help us newbies out here?

 

Now sorted thanks to an old post I found from 'Mibble'

 

I just had to copy all the information in the // define our database connection from the configure.php file in catalog/includes to the configure.php in catalog/admin/includes excluding the 'STORE SESSIONS' part and I can now get the admin screen.

 

Thanks to Mibble :-)

I'd change hosts if I were you.

Hope this solution helps anyone else out

[[email protected]]

Hi, when it comes speed in answering questions, my hosts are slower than the 56k modem i said goodbye to last year!!!!

 

I am currently paying www.streamline.net for the honour of them hosting my site www.adexec.co.uk on a linux server.

 

I have copied the catalog file to my htdocs folder as specified in the instructions, I went to the install part and ticked auto config box.

 

This is the problem now:

 

If I enter streamline.net as my hostname then I get this error message:

 

The error message returned is:

If I enter adexec.co.uk as my hostname I get this error message:

What am I doing wrong?  I read somewhere I need to upload a database, where do I get this database?

 

The site is due to go live and I still havent created the shop setup process yet so if anyone could help me then I would be eternally grateful and will offer 10% of the cost of a new laptop (at trade prices already so cheap enough already!!!)

 

Thank you to anyone who helps

<{POST_SNAPBACK}>

 

 

The mysql server from streamline.net is not normally 'adexec.co.uk' . from memory, it is mysql2.streamline.net or mysql.streamline.net.

 

You can access you database for manual updating at http://mysql2.streamline.net/phpmyadmin/ for example.

 

You need to use the usename and password for the database, that should have been provided by streamline.net. Hope this helps.

 

When you go into OS commerce install, you will also find a register globals issue. You need to fix this before you can proceed with install.