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US State Tax trouble fixed


toddking

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I had a tax problem, but then got it fixed and I thought it might be useful to others if they're having the same trouble.

 

Problem: I want to charge tax for customers who are located in the same US state as my shop. All other customers should not have to pay tax.

 

Resolution: Go to Admin - Locations/Taxes - Tax Zones

Insert item as your state (in my case, Kentucky) - it then appears as a folder icon

Click that folder to go *in* the state folder

Insert item and pick country (US) and state (Kentucky)

Go to Tax Classes (I only have taxable goods here, so didn't change anything)

Go to Tax Rates

Click New Tax Rate and specify options:

Priority: 1, Tax Class: Taxable Goods, Zone: Kentucky, Tax Rate: 6%

 

Try it for a customer in-state, then out-of-state.

 

When I did, I still had a problem, my out-of-state customers weren't getting any payment method choices during checkout.

 

So, I did this:

Go to Modules - Payment

For each payment module you have enabled, check to see that your Payment Zone is set to --none--

If Payment Zone is simply blank, edit, choose --none-- for Payment Zone, and click Update.

 

My Payment Zones were blank, and just weren't showing up. I had to manually make sure --none-- was selected (even though I had never selected any).

 

I hope this is useful.

 

toddking

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  • 7 months later...
I had a tax problem, but then got it fixed and I thought it might be useful to others if they're having the same trouble.

 

Problem: I want to charge tax for customers who are located in the same US state as my shop. All other customers should not have to pay tax.

 

Resolution: Go to Admin - Locations/Taxes - Tax Zones

Insert item as your state (in my case, Kentucky) - it then appears as a folder icon

Click that folder to go *in* the state folder

Insert item and pick country (US) and state (Kentucky)

Go to Tax Classes (I only have taxable goods here, so didn't change anything)

Go to Tax Rates

Click New Tax Rate and specify options:

Priority: 1, Tax Class: Taxable Goods, Zone: Kentucky, Tax Rate: 6%

 

Try it for a customer in-state, then out-of-state.

 

When I did, I still had a problem, my out-of-state customers weren't getting any payment method choices during checkout.

 

So, I did this:

Go to Modules - Payment

For each payment module you have enabled, check to see that your Payment Zone is set to --none--

If Payment Zone is simply blank, edit, choose --none-- for Payment Zone, and click Update.

 

My Payment Zones were blank, and just weren't showing up. I had to manually make sure --none-- was selected (even though I had never selected any).

 

I hope this is useful.

 

toddking

 

 

This is such an old post but it totally helped me...and i think it might help a lot of newbiies like me! Thanks soooo much!

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