Paypal problem

[gellnsh]

Hello everyone,

 

I have the paypal module installed and received an order today but there are a couple of problems:

 

first off I don't know what they ordered because the results show as follows:

Item Amount: $64.15 USD

Shipping: $5.00 USD

Handling: $0.00 USD

Quantity: 1

Item Title: My Store Name is here

Date: Nov. 12, 2004

Time: 17:08:38 PST

Status: Completed

 

The only way I can find out what they ordered is to contact them and ask which brings me to my second issue:

 

The order does not show up in oscommerce for some reason.

 

Could someone please help.

 

It would be very much appreciated.

thanks

[ozcsys]

Hello everyone,

 

I have the paypal module installed and received an order today but there are a couple of problems:

 

first off I don't know what they ordered because the results show as follows:

Item Amount:  $64.15 USD

Shipping:  $5.00 USD 

Handling:  $0.00 USD

Quantity:  1

Item Title:  My Store Name is here

Date:  Nov. 12, 2004 

Time:  17:08:38 PST 

Status:  Completed

 

The only way I can find out what they ordered is to contact them and ask which brings me to my second issue:

 

The order does not show up in oscommerce for some reason.

 

Could someone please help.

 

It would be very much appreciated.

thanks

<{POST_SNAPBACK}>

 

The default paypal module has some issues and I would not run a store using it. You should install the paypal shopping cart ipn contribution and it will solve your problems.

[cansham]

what kind of issues are there with the default paypal?

 

I've tested it a bunch of times and the orders are always there in the admin section(invoices) for me to process.

 

Should I expect problems or is there just a slim chance of them?

[gellnsh]

Thanks for the reply Richard,

 

 

I installed the contribution as you suggested and everything seems to be working fine. It was a bit of an intense affair but I managed. I'll await my next order to see how it goes.

 

thanks again for your help.

[ozcsys]

what kind of issues are there with the default paypal?

 

I've tested it a bunch of times and the orders are always there in the admin section(invoices) for me to process.

 

Should I expect problems or is there just a slim chance of them?

<{POST_SNAPBACK}>

 

The two main problems are if the customer does not hit the continue link after making payment to come back to your checkout success page the order will not be recorded in your admin so you get a notice from paypal but you have no idea what it is for. The second is a security issue, with the default module the customer has the ability to change the price that they get charged before they get to the paypal site, this is a huge problem if you sell any download products.

[ozcsys]

Thanks for the reply Richard,

I installed the contribution as you suggested and everything seems to be working fine.  It was a bit of an intense affair but I managed.  I'll await my next order to see how it goes.

 

thanks again for your help.

<{POST_SNAPBACK}>

 

No problem, yes there is a lot to the install but the instructions are first rate and if you take your time it is not a problem. Another contribution you should think about is recover cart sales, I would not run a store without that one.

[cansham]

The two main problems are if the customer does not hit the continue link after making payment to come back to your checkout success page the order will not be recorded in your admin so you get a notice from paypal but you have no idea what it is for. The second is a security issue, with the default module the customer has the ability to change the price that they get charged before they get to the paypal site, this is a huge problem if you sell any download products.

<{POST_SNAPBACK}>

 

 

thanks for clarifying. cheers