my website gone funny

[dohnut2004]

i have no pictures on website been 2 days now

 

any ideas

 

i know its not me

[koie]

What is your website?

[Kathie]

I think perhaps I have the same problem. I have uploaded images but cannot view them and would really appreciate some help from anyone who knows how to resolve this problem. The site can be seen at http://office-organiser.com.au/shop/.

 

In fact, is there anywhere on the OsCommerce site an instruction manual, i.e. step by step process of what to do? I've looked around from place to place but it seems you need to understand what the 'language' or 'terminology' is for whatever it is you're trying to do. I just want to upload details of products for an associate and upload the images.

 

Happy to receive direct emails for help also at [email protected] as this is fairly urgent and I want to get this done by Friday night.

 

Thanks in advance.

[koie]

My guess is that it is a securtiy (CHMOD) problem. Try reviewing your CHMOD settings for your pictures in your image folder. Try full rights first 777 and see what happens.

 

Remko

[Kathie]

My guess is that it is a securtiy (CHMOD) problem. Try reviewing your CHMOD settings for your pictures in your image folder. Try full rights first 777 and see what happens.

 

Remko

<{POST_SNAPBACK}>

 

 

I'm a complete newbie to this and have no idea what CHMOD is or what you mean by 'full rights first 777'. If there was a step by step manual available I'm sure I'd get somewhere..

 

Kathie

[Guest]

i've got this problem before too. there was 2 reasons for it to happen on me

 

1, the web server was over loaded.

2. the permission on the /include folder was set wrong till access to it was denied causing the errors.

 

not sure if this is the same for u, buy might help

[bobg7]

Did you reinstall the sql database? I ask because I had to reload my sql db the other day and had the same basic issue where it looked to me like the product_id=xx didn't match.

 

To fix it, I used Easy Populate to reload my data and the images came back. Since you only have a few items so far, try going to the Admin / Catalog and open the folder the items are in then Edit the item and Browse for the image, Preview it and Update it.

 

I hope this helps. :thumbsup:

 

Bob G

[gritstoner]

I'm a complete newbie to this and have no idea what CHMOD is or what you mean by 'full rights first 777'.  If there was a step by step manual available I'm sure I'd get somewhere..

 

Kathie

<{POST_SNAPBACK}>

 

CHMOD Settings allow you to control who can view, read and write files. To change them in something like smartftp you can usually right click on a file or folder and go to alter CHMOD or something similar. You can then set it to what you want. have you checked the actual database to make sure the images exist by the way.

[gritstoner]

CHMOD Settings allow you to control who can view, read and write files. To change them in something like smartftp you can usually right click on a file or folder and go to alter CHMOD or something similar. You can then set it to what you want. have you checked the actual database to make sure the images exist by the way.

<{POST_SNAPBACK}>

sorry meant read, write and execute files

[koie]

I have looked at this picture

http://office-organiser.com.au/shop/images/vs93167-gr119.jpg

 

and it give a no permission error.

 

However...the file is available when I look into your image folder.

 

http://office-organiser.com.au/shop/images/

 

So I guess it is not a database issue but a read issue. Use a FTP program and go to your image files. (Mostly) right click on the image file and you should be able to see CHMOD.

Try 777 (all checkboxes marked) first and see what happens.

 

Remko