kincht Posted November 10, 2004 Posted November 10, 2004 I need some serious help, my database is major screwed up and I don't know how to fix it. :( When someone clicks to become a customer and enters their info on the first page, then they click "continue" to go to the second page, it tells them that they are already a customer and must log in that way. Then it tells them it will send them a password and it never does. These people have never finished registering, we've recreated this time after time with a rate of 100% in the office using made up names and addresses. We've cleared the cookies in the computers.... so if it's happening here, I know it's happening elsewhere, and the lack of orders kind of confirms that. Help! What needs to be fixed?
Guest Posted November 10, 2004 Posted November 10, 2004 do you have a database backup? It sound like you may have corruption in your address_book table or your customers table. -jared
kincht Posted November 10, 2004 Author Posted November 10, 2004 do you have a database backup? It sound like you may have corruption in your address_book table or your customers table. -jared <{POST_SNAPBACK}> I had backed up as I installed each contribution that I put on, but I don't want to spend another month reinstalling all of my products. So I'd like to keep my customer database and product database, as well. What kinds of contributions would cause such a disaster?
Guest Posted November 12, 2004 Posted November 12, 2004 can't think of one, but I'd start by exporting your current address_book table and comparing it to one of your backups.
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