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some of my members cant login to their accounts


abc123

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hi,

 

i keep getting emails from members that have created an account but when they come to login the just keep being sent back to the login page?

 

they cant login!!!!!!!!!

 

please help asap

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It might be that you have "Check IP Address" set to true in

 

Administration->Configuration->Sessions

 

If you do and your customers are AOL users they may get a new IP address when your store switches to SSL and then a new session will start up. If that's the case then just set it to false.

 

HTH

Tom

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