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User loses Cart contents


Joehome

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:( Folks,

I have looked at all the config files and everything seems ok. I can complete a sale on the WWW.HAMPDENHILLSALPACAS.COM/CATALOG site, but on the WWW.KTISYSTEMS.COM/CATALOG site, the cart goes empty every time I try to check out. I set up a new user. It has items in it up until checkout time, but loses it when I have to re-login after I hit the checkout button. Again, This does not happen with the alpaca site. I have compared both of the config.php files in each site and they are identical (except for the site names, of course) so I need help. What next?

-Joe

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Well, first of all, both sites tables are totally screwed up. You have the footer partly in the right column and partly further right than that, and this is happening on both sites.

 

The problem of losing items from your cart is usally a cookie path problem, so check those out in your configure.php files. If one is working and one isn't then there must be a difference somewhere.

 

Vger

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Ok,

Thanks, I have fixed the table issue. And I have looked at both configure php files and they are identical (except the site names). Could it be anything else or are these configure files the only possible locations for settings?

-Joe

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Ok basically I get cart contents when the user is shopping on the unsecured page (see URL Below) But....

 

http://www.ktisystems.com/catalog/shopping...526523dc8327b38

 

When I hit checkout and re-login, I dont have cart contents on the secured shared server url. (see URL below) So I have the problem defined, can anyone help me with the solution?

 

https://secureserver16.appliedi.net/KTISys/...526523dc8327b38

 

This is what I get on the alpaca site (the one that is ok)

 

from the non secured cart i get...

 

http://www.hampdenhillsalpacas.com/catalog...957fc6c154ec6b6

 

after hitting checkout, I get...

 

https://secureserver16.appliedi.net/HHAlpac...8c271fe97a6f3ce

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