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HELP SOMEONE


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Please help...

 

I am currently using 2CO as my payment gateway and I received an email notification saying that I got paid for a certain amount of money from an order. However when I log on to my webadmin in Oscommerce it doesnt list any sales. What do I do? (well other than emailing customer and ask for the info) There is obviously a glitch here and I dont know what to do.

 

:(

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check contributions for logging order b4 going to payment processor page.

 

 

 

 

 

p.s. please be more descriptive in your post subject line - thanx

Your online success is Paramount.

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There are 2 contributions that will help you;

1) Held orders will list what is in customers carts before they leave your site to your payment processor.

2) Recover lost carts will give you a report of all the carts and contents that people have left but not checked out.

 

Both will help you but will not solve your initial problem as to why the orders are not being processed. These will only provide backup. To solve your real problem try the contribution support thread of the 2CO contribution.

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