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Paypal credit card problems


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We are using paypal for our credit card processing.

 

The problem is that when a credit card is used we get the payment from paypal but we don't get any order information in oscommerce. This has happened twice in the past week.

 

Any ideas?

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This happens when your user doesn't click "continue" after paying you in PayPal. It happens to us fairly frequently.

 

There are many things you can do, from installing PayPal IPN to changing some merchant settings in your PayPal account, but the most failsafe thing to do is install the "Master Password" contrib. That way, no matter what goes wrong, you can always login as your customer and check things out.

 

In this case, you can check them out manually (choose money order since they've already paid you via PayPal), finish the order, and process it.

 

-jared

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Which PayPal IPN contribution is the recommended one? On the list, there are 10 PayPal modules, five of which say IPN.

 

I would guess "PayPal IPN v0.981 for Milestone 2" since it is the most recent, but I wanted to make sure.

 

Cheers,

Jake

 

(If you're in the U.S.A., vote. If not, pray we don't mess this one up)

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