Jump to content
  • Checkout
  • Login
  • Get in touch


The e-commerce.

webstore problems, assistance needed


Recommended Posts

I'm having some problems with the control panel on my webstore, i get the following error: Warning: mysql_connect(): Access denied for user: 'ywhcouk@localhost' (Using password: YES) in /var/www/html/catalog/admin/includes/functions/database.php on line 19

Unable to connect to database server!


I have also noticed question marks at the side of the item ???prices?????


The website is fairly stock so it should'nt take too much to get it up and running again. When it was working before a password wasent needed to get in.


I have contacted my hosting company and am waiting for the login details for the site.

Link to comment
Share on other sites

If this is a new server you are on you have to set up your DB via your control panel to allow your shopping cart and DB to talk. Go to you MySQL Databases -> Access Host and add your IP or "localhost". This give osC the ability to comunicate with your DB. Also make sure that your DB user name and password in configure.php are allowed full access to your DB.


Your admin directory can also be protected via CPanel.

Link to comment
Share on other sites


This topic is now archived and is closed to further replies.

  • Create New...