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Order received via email but not in admin


mark27uk3

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Hi Guys,

 

I have just received an order from a customer and all the details have been emailed to me but the order nor the nochex apc transaction is showing up in admin. :o

 

Have any of you guys experienced this and know of a way to fix it.

 

Thanks

 

Mark :-"

Lifes a bitch, then you marry one, then you die!

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Hi Guys,

 

I think the problem is when the customer has completed checkout she has not clicked the continue button on the nochex site and thus the order has not completed and the order is not showing in admin.

 

How would I get into this order to make it show up in admin.

 

For future occurances of this problem I have installed the held orders contrib.

 

Any ideas guys.

 

Thanks

 

Mark

Lifes a bitch, then you marry one, then you die!

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I have just received another order and have received the emails and the transaction shows up in the nochex apc module but the order is not showing up in either customers-orders or the held orders module.

 

Can anyone shed some light on this as it is beginning to become very annoying.

 

Mark

Lifes a bitch, then you marry one, then you die!

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