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The e-commerce.

UPS & USPS adding 2 lbs to my shipping weight!


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My shipping is set up with USPS and UPS. i am registered and up-and-running with both. however, at check-out, the pricing for shipping a .1 ounce cd is extremely high, and the total weight reads "2.1 lbs"...for both shippers.


i have no idea how or why it is adding 2 pounds to my product weight...any ideas?


i've tried changing packaging setup in the admin center to no avail.


do i need to change something in the shipping module tables? if so, what file contains them?


does anyone out there have a similar problem or know where i can fix this?


i appreciate your help - i've searched the boards and found nothing. if i've missed it, please re-direct.




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