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The e-commerce.

Royal Mail Module problem


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I am having trouble with the royal mail module.


When an order exceeds ?500 the option to use royal mail becomes unavailable, this is regardless of the weight of all items up to ?500


It might be something to do with a maximum insurance value but I cannot find anywhere to check or change this.


Anyone got any ideas where to look??


Geoff. :'(

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  • 5 months later...

Dear Geoff,

I have also installed the roya mail package but am not able to install it properly.

It shows as "this is not available".

It seems that I am not setting the country/zones/tax zones/tax classes/tax rates properly.

Could you pls guide me how to set up and in what sequence.



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