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Authorize.net general error, osc still processes


Twenty7

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OK, when authorize.net produces a general error, the customer still gets a receipt from OsCommerce and the sale is also registered in our database. However, since authorize.net never authorized the payment, the credit card is not actually charged. This is found out with the daily batch.

 

I'm not sure what end the problem is on, is there anything I can do to find where and what the problem is? How can I fix it?

 

Thanks for any help you can provide.

-Twenty7

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what is the general error, what does the customer receipt say? in your batch processing log via authorize.net there should be a report showing all transactions by code.

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