babylon Posted July 24, 2004 Posted July 24, 2004 People might think......there we go again and maybe so but i do wonder.... Look yourselfs at page 2,3,4,5,6,7 how many topics there are with not 1 reply.... why is that....? Because looking at some posters here they must be complete experts by now... So what you say guys...with all your knowledge you should be able to answer them all in an hour. ;) ...
Guest Posted July 24, 2004 Posted July 24, 2004 How much you willing to pay them per answer? This is all volunter work, we all have lives.
Guest Posted July 24, 2004 Posted July 24, 2004 Many of the questions are posted after OBVIOUSLY not having looked in the knowledgebase or having searched the forums. I have seen the identical question answered identically by the same person many many times - - after a while some people answer simply with "go search the forums" or read the knowledgebase" because many of these questions get asked many times. And, as Rolf put it, we're all volunteers. So are you. Answer some questions yourself. :) -jared
babylon Posted July 24, 2004 Author Posted July 24, 2004 well as you can see im doing that as i can,but getting to know oc doesnt goes in 1 day. you can look at it from a different view like...... if you do answer them its likely it will help another the next time... and its not that fair to think they didnt search at all....
scotte Posted July 24, 2004 Posted July 24, 2004 Mate, some answers are too difficult to explain, it would take hours to answer every question we know. Furthermore once these are answered the level the person is at will mean they have 20 more questions about the next thing. If people want a shop set up so badly and don't know how they will pay. As bear said we all have lives
babylon Posted July 24, 2004 Author Posted July 24, 2004 wll i have a life to,so would it be accurate if i said that just a handfull of people actualy is answering questions ? and i was just thinking.....what in the early days when you all started.....didnt others helped you.....or let me guess..........you all read the tutorials so you never had to ask a question ? i hate tutorials cause often they are not complete and then i still have to ask someone.... the tutorial for os can be clear but when theres a situation like....."but what if"......then the tutorial becomes useless..
241 Posted July 24, 2004 Posted July 24, 2004 It also helps when questions are posted in the correct forum, as some people only watch certain forums. This post is more of a general chit chat than a general support, but I am glad to see that you are approaching your posting with less rudeness than yesterday and already you are receiving answers which is a marked improvement from what you were sayiing that you were receiving before. There are some very valid points so far in this threads postings. It is fair to say that a lot of people do not actually bother with a search as it is easier to just post, this fact is evident from the amount of times the same question gets answered again and again in any given day. With the same question being asked many times and answered many times in a day it would not take much looking to find the answer therefore negating the need to post the question many times in a day. Newbies may argue that they do not know where to look, I say have a look around click on some links and get to know where some of the things are before you post. You are new to the forum and have already reached 35 posts when you reply to this one, but how much of that is useful posting and how much is from yesterdays entertainment No longer giving free advice. Please place deposit in meter slot provided. Individual: [=] SME: [==] Corporation: [===] If deposit does not fit one of the slots provided then you are asking too much! Is your Osc dated try Phoenix raising oscommerce from the ashes.
babylon Posted July 24, 2004 Author Posted July 24, 2004 oh but im a fast learner 241. i have my own websites and forums. but the challenge is to motivate them.... dont you agree that for them it feels like they are ignored because nobody respond to their question/help.... trying to let them search.....and that can be done by a simple and nice post.... in that way nobody can complain they are not helped and they are motivated to help themselfs cause this is a shop but they also must have a website. so fair to think and say they got that running also....
241 Posted July 24, 2004 Posted July 24, 2004 oh but im a fast learner 241.i have my own websites and forums. but the challenge is to motivate them.... dont you agree that for them it feels like they are ignored because nobody respond to their question/help.... trying to let them search.....and that can be done by a simple and nice post.... in that way nobody can complain they are not helped and they are motivated to help themselfs cause this is a shop but they also must have a website. so fair to think and say they got that running also.... yes I also have my own websites and forums and live support etc I have a forum section for FAQs which is at the top of the forum so as to be the first thing a visitor sees when they enter the forum, thus they look there for the answers and links or search to gain the answer prior to posting therefore the visitor is better informed as to what to post and where to post if they cannot find the answer within a short time frame. This itself is a self motivating factor that gets them using the search and looking in the correct forum for answers thus avoiding repetative question and answer sessions. No longer giving free advice. Please place deposit in meter slot provided. Individual: [=] SME: [==] Corporation: [===] If deposit does not fit one of the slots provided then you are asking too much! Is your Osc dated try Phoenix raising oscommerce from the ashes.
babylon Posted July 24, 2004 Author Posted July 24, 2004 well that works for most people and forums but thats not what you get when entering the forums here on oc. but i just answered a few topics in a just 4 minutes or so... so its easy to do that,i can look it up in the tut or take a dive into the core. but this is just my second day so theres a lot i dont know. but i feel that its the additude we have towards these things. im not here to be a teacher,im here to help if i can and when online....
scotte Posted July 24, 2004 Posted July 24, 2004 You my friend are a fool, if you want an argument go talk to your wife/gf/partner. What is the point in this? You are motivating no one to help more. Many questions are ones that require a professional, professionals work for money and cant spend their time on doing/giving freebies, but to acknowledge their roots they help when they can. I think you need to get a life, and find a better way of looking at this. What about every person that has got a response?? These help forums are a privilege not right. Don’t bag them for not replying to every post. No one is being payed, if they were I’m sure they would have been fired, but they are doing you me and even each other a favour.
mpiscopo Posted July 24, 2004 Posted July 24, 2004 I know from my experience that just because I didn't get an answer to a question on the forum doesn't mean I didn't resolve the problem. Usually people post a question on the forum and continue to work their problem. Many times it is resolved before anyone posts a response. I never post expecting that someone will respond, mostly I do it so that if someone does respond it is additional help. Primarily I rely on my troubleshooting skills and reading through the forums for people with similar problems, which have been answered. I think it is really self-centered if someone comes on the forum and questions why all of their posts weren't answered. Like it was said earlier, this forum is voluntary and the Guru's of osCommerce do have other things to do. I think this forum is very successful, there is a lot of usefull information contained within it. I'm greatful for the help this forum has been in helping me get my osCommerce set up. Thanks to guys like bigbear, jcall, scottie, and others who I see offering much support in this forum. I would like to say thanks to them, and the others on this forum.
Guest Posted July 24, 2004 Posted July 24, 2004 You my friend are a fool, if you want an argument go talk to your wife/gf/partner I think you need to get a life, and find a better way of looking at this. It is people like you who have given this forum a bad rep across the net for its treatment towards newbies. There is a right way and a wrong way to respond when you are in disagreement. There's no need for flaming. Notice that all posts above and mine below all agree on the same points yet the only one to start flaming was you. That said, I do agree completely with what 241 said. I'll even take it a step further and say that after reviewing the posts here, I can already see that about 20% of the new members don't even know basic HTML - something they should have read up on before they even decided to embark on the task of creating their own store. A lot of newbies also tend to bump posts over and over, type all in caps, etc which will surely get their posts ignored here and on just about any other forum. Nearly everything I've learned about HTML, PHP, SQL and JS was learned by reading the manuals and various tutorials across the net. If you do that, there will be a lot less questions you need to ask and you can save your questions for specific issues. :)
bglkk Posted July 25, 2004 Posted July 25, 2004 I love this product and these forums, and lately have been checking in at least once a day. But even so, most threads I don't have time to read, much less respond to. I'm sure I'm not alone on this--people pick and choose by the topic title--there are too many threads, and you hit the ones that look informative or where you might be able to assist... I'm always amazed at the "HELP ME" threads. It's not that I wouldn't want to help if I could...but the title is so meaningless that I'll never open it. Specific titles and clear questions are more likely to get responses--it may be unfortunate, but that just the way it is. "Buy the ticket, take the ride..." -HST
nate_02631 Posted July 25, 2004 Posted July 25, 2004 Specific titles and clear questions are more likely to get responses--it may be unfortunate, but that just the way it is. I wouldn't say "unfortunate" - just logical ;) It's surprising how many people - "newbies" or not, don't understand the basic common sense of posting a descriptive forum subject, and who don't search the forums first before asking a question... ** Please do not PM with personal support requests (even if offering "payment"). Thank you.
ecopeia Posted July 25, 2004 Posted July 25, 2004 My 2cents... I ran accross this thread while searching for an answer...lol. How ironic. Anyway, I think a lot of the blame can be placed on some site hosts. They promote osCommerce as an easy to use eCommerce solution and package it in with their services and then tell you that there is no help file they can offer and leave us flailing because we want the software but have no idea where to begin. Hey, I'm a victim. Fortunately for me I have outstanding search skills so have been able to search my way to success. So newbies come to the forum and start posting questions like "How can I change the way it looks" because they have no clue that osCommerce is free. I swear I even saw a post once that asked what the support phone number was for OSC. I almost had an accident when I read that one I laughed so hard. Anyway, to the original poster...my opinion... I think that none of us here has any obligation to hold the hands of unenterprising newbies. As said countless times in previous posts, nobody gets paid. But besides that, it is the principle of the thing. I mean, just looking at the size of the forum I could tell that OSC is not out of the box...or else nobody would be posting. I say that if you want to be Moses, that's awesome. Personally, I hate when people start frivolous threads without reading through the forum because then when I search I have to sift through hundreds of useless posts. That just chaps my buns. If they are determined to succeed, they will find a way. Hey, I went nearly a month of reading through threads before I even registered for a forum account and then only to ask a question that wasn't dumb. I am also a firm believer in self teaching. I have always found that by trying to find an answer, I also understand the answer. But if someone just came and pointed the answers out to me, I wouldn't get it. My Contributions
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