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Shipping and Tax are not being counted


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Posted

Ok everything was working great, I backed up everything and installed a mod and the thing stoped showing tax and shipping so I restored my backup and still it won't show the shipping and tax. So I deleted them and tried again and nogo, so I restored an old copy of the sql and it worked but the down side to that is that I have over 500 products and the old copy didn't have all the products or customers so I had to go to the updated sql backup and got those same errors again. You can look at the store www.willowworx.com if ya want, the store is live and I would like to fix it cause right now I have to give everyone free shipping.

Thanks

Posted

go into your latest sql file and remove the modified tables from the contribution you installed.

ok now a word of advice, never modify a live shopping cart if you dont know what the contribution is going to work or not. do the modification on a development site (your own local computer in front of you) then transfer the files to a test server on your web server, which is a different directory than your live store. once all testing works, then late at nite make the switch over, when there is less of a chance someone is purchasing any products.

  • 11 months later...
Posted

well it has been almost a year now. I don't remember what the mod was and have been giving free shipping and no tax for florida like I should for a long time. I would like to fix this but don't have a clue how. I have tried changing the order that it adds stuff up in but nogo. When someone goes to checkout they get a sub-total and a total. It will take off coupons though. I just don't know what to do. I'm at a real loss here. Any ideas out there?

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