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osCommerce

The e-commerce.

Shopping Carts


Arcadiauk

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is there a way of emptying peoples shopping carts?

 

We have recently taken a couple of orders where the customer has placed goods in their shopping cart and then haven't hit the Order Confirmation button to take them to Paypal. They have still paid for their goods using Paypal but it obviously leaves their shopping cart full of items.

 

We have installed the contribution for recovering cart and found there were other abandoned carts too, we will contact these people soon to see if they needed help in anyway, but there are a couple, that are obviously tests that we would like to clear.

 

Any help is greatly appreciated.

 

Derek

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I'd add a Master Password that will allow you to login as the customer (assuming you know the email address) and just manually empty (set to zero quantity) the items in the cart.

 

Check contributions and/or knowledge base for details on setting a master password.

 

HTH

Tom

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