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no downloadlink for customers using paypal


rmblfish

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ANYONE have succeeded with seloling digital products as ebooks, software etc that the customer needs to download after paying with paypal and have used the PayPal IPN-Contribution ? :huh:

 

i have looked all over in forums and contribmanual and doesnt even get any errormessages?! cant get it to work som anyone that has would be very welcome to contact me.

 

 

many regards

to you

 

Kenneth S

sweden

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when you try an order via paypal, is the payment being processed?

 

what is your default order status set to?

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ahh hello mibble!

have you got it to work?

 

ok in ordersection in admin i have following table after odrering:

Date Added Customer Notified Status Comments

07/04/2004 01:38:45 Pending hmm testar sj?lv handla...

07/04/2004 01:39:40 Processing

first one have a red cross ?! why

second one seems fine, have a green oksign (dont know the word for the character;)

 

i have :

Orders Status Action

Pending (default)

Processing

Delivered

 

 

I get all emails after an order, from OSC, from paypal and the debugemail, the customer also gets his orderconfirmationmail so that seems to be alright though...

 

 

any ideas?

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Hi,

 

What do you mean exactly with the fact that your customers get no download link?

 

They should get a download link on each "Order Information" page where the order contains a downloadable product. Said download link should be at the bottom of the page in a section entitled "Download links". If the file has not been uploaded on the server, this section will still exist but the name of the product won't appear as being a link (it will be solved as soon as you upload the product and reload the page).

 

From what you say, your site seems to be receiving the PayPal notifications properly. To make things more clear, I strongly suggest doing the "create a new field called 'Pending PayPal Notification'" step, as instructed by the contribution, and making use of it in the module's settings as advised, I guess this is what you did with the notification status in Swedish?

 

If you do receive IPN then the download section I was on about should indeed appear... Are you sure you have set the "Product Attributes" properly in Admin>Catalog? See the infobase if you have not. Hmm from visiting your site I think this might well be the problem as each e-book should have a "Version" field at the bottom of it AFAIK and this is not the case.

 

Hope this helps!

GL!

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with an order status of pending no download link will show up.

 

if you want to see an example of a free download, i have a live site you can go to and get a sample, (choose one of the free samples)

 

My Webpage this is a live site. you will need to sign up in order to download.

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Hi,

 

What do you mean exactly with the fact that your customers get no download link?

 

They should get a download link on each "Order Information" page where the order contains a downloadable product. Said download link should be at the bottom of the page in a section entitled "Download links". If the file has not been uploaded on the server, this section will still exist but the name of the product won't appear as being a link (it will be solved as soon as you upload the product and reload the page).

 

From what you say, your site seems to be receiving the PayPal notifications properly. To make things more clear, I strongly suggest doing the "create a new field called 'Pending PayPal Notification'" step, as instructed by the contribution, and making use of it in the module's settings as advised, I guess this is what you did with the notification status in Swedish?

 

If you do receive IPN then the download section I was on about should indeed appear... Are you sure you have set the "Product Attributes" properly in Admin>Catalog? See the infobase if you have not. Hmm from visiting your site I think this might well be the problem as each e-book should have a "Version" field at the bottom of it AFAIK and this is not the case.

 

Hope this helps!

GL!

hello!

 

download link, i understand that the customer will get a download link after paypal payment has been accepted and IPN is ok. and they should find it in there orderinformation under their account, isnt that right?

do they get the link in another place too?

And in admin i should see that under CUSTOMERS/ORDERS , right?

 

could you please send a screenshot how it is supposed to be?i have uploaded the ebooks like it should be i think but see no download section in the customers order in admin...

 

 

"Create a new field..." i am sure i had correct before but now it wasnt there, ok so i did it again.

but what about this?

 

"Set Pending Notification Order Status

set the Pending Notification status of orders made with this payment module to this value (the one created in step 4 above).

 

 

Set Order Status

set the status of orders made with this payment module to this value

(Do not set it to 'default' but specifically choose the status required).

"

 

should they both be "Pending PayPal Notification'"?

 

in swedish you said? i have put the same text for swedish and english language or what did you mean?

 

under "PayPal Instant Payment Notifications" i do get this:

 

"Order No Transaction Type Payment Status Amount Action

22 cart Completed USD 12.01

21 web_accept Completed USD 0.01

19 web_accept Completed USD 0.01

15 web_accept Completed USD 0.01

Displaying 1 to 4 (of 4 IPN's) Page 1 of 1

 

PayPal IPN #8

"

 

wich looks ok to me.

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WOW! it worked, like someone else said "i think i will cry!"

thanx so much!!!!!!

:rolleyes:

i changed i lot but maybe it was the "version"-field that had to be there?

didnt think i must have it because i didnt have different versions and it didnt say it was a must anywere so...

 

but my checkout_success.php have no formating, were do i change that?

checkout_success.jpg

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ah thanx acheron !!

 

worked like a charm.

 

hmm somebody knows why i get date_format_long instead of the actual date when using swedish (workes on the english pages though so its languagespecific) but its on more then one page so i dont know were to look for this error?

 

date.jpgregards

 

kenneth s

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This means that DATE_FORMAT_LONG is not defined in your Swedish language files. You just need to search for it :)

 

When you have such constants (all capital words like that are typically constants) not defined somewhere, this can sometime save you quite some time to just search for it through all of your website files. Try a good text-editor's "Search in files" function for example (www.EditPlus.com is what I use).

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ThanX tsyrak !!

found it, the definelines stood after eachother on one line without ";"sign after...

great!

this feels wounderfull, now its just smaller changes left on my store, the basic stuff works!

 

Happy :rolleyes:

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