Edit in Admin = Data erased?!

[jamisonfitz]

Hello,

 

I'm moving my store from one host to another, which ive done before, just dump the database, tar the dir and the reverse the process on the new server. However this time ive ran into some problems, one may be causing the other though.

 

The main problem is when i edit ANY field in admin, say owner name, or just updating a true or false box, it deletes the data totally. I can go into the database thru phpmyadmin and re add it but i dont know whys its doing this? Anyone else had this happen? Ive searched and seen other post's and they fixed it, but didnt say how. The new host is globat. Also, i noticed that the system doesnt seem to be able to read users information from the database either, well.... In admin i can view customers email's and info, i tried putting a email from the admin section into the forgot pass form and it says its not found in the system even though i can see it in admin.... Im thinking these two things are related, the store is live. :blink: If anyone has any tips or ideas at all please, please let me know ASAP.

 

BTW, If i didnt explain well enough, the top user @ the following post had the exact same problem...

 

http://www.oscommerce.com/forums/index.php?sho...=0entry393792

[Guest]

when customers place orders, which deals with inventory, what happens? it could be you have some programs in the admin section which got bamboozled with the tar czv and then the tar xzf portion. try to untar the backup to another folder on your new server, using that as your testing server, to see what happens.

also, uncompress it on your localhost and use that for development see what happens there.

 

based upon the other user, you may want to modify / delete your htaccess file for testing purposes, see if it goes away or not.

[jamisonfitz]

Ok thanks man. Weird thing on globat, the .htacces files are hidden if you upload them, for some reason or another. I cant see it to delete it so i simply made a blank one... the main purpose for that was the .htaccess which i uploaded on accident linked out to the old servers htpass to password protect the admin, so i just wiped it. I dont think thats helped though.

 

As far as new orders from customers the problem is, im having trouble with sessions/cookies, etc... ive had the same problem with another users osc install with this company and fixed it, so im not to worried about that... but i cant really figure out whats goign on with out tweaking admin settings, so i gotta find a way to fix this damn thing. Thanks again man.

[Guest]

the .htaccess files are hidden files in *nix, you should be able to delete it via your control panel (if you have one), some ftp programs also allow that too.

 

for trying to see what is going on in the back room area, turn on admin sql logging, and then see what is happening. also, check the system log files for any clues.