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Showing results for tags 'troubleshooting'.
Found 3 results
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A user experienced unexpected layout issues after making simple edits to a standard OSC4 theme. Missing product categories, hidden items, and disappearing homepage sections caused confusion, but with the right guidance, they successfully restored the correct display. Read the full story on the osCommerce blog to learn how to troubleshoot similar issues. -
Missing Icons After Copying a Theme? Here’s the Fix! A customer encountered an issue where essential icons, such as search, account, and cart, disappeared after copying a theme. Despite clearing the cache and checking CSS settings, the problem persisted. The osCommerce support team identified a missing font file as the cause. By properly replicating the theme’s styles, the issue was resolved! 👉 Read the full success story on the osCommerce blog to learn how to troubleshoot missing icons in your theme.
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Our next success story, tells about a user who developed a custom payment module for osCommerce but needed help with uploading and installing it. The osCommerce support team provided a simple solution, guiding the user on where to upload the module and how to install it from the admin panel, making their custom module fully functional.