Hello,
I have been using this contribution for a while now, but there's one little problem that has been alluded to elsewhere on this site that's now causing serious headaches for us.
Customers are using the order comments field to store individual information as part of an order for personalised a item - this is fine - we ask them to do that. However, with the best will in the world, not everyone will press that crucial "complete your order confirmation" button in Paypal. Now granted, with this contribution we do receive order details regardless of this final button press - but what we don't get is the order comments... It's getting a little embarassing having to contact clients after placement of the order for details they had already provided.
Can anyone suggest a way of storing the customers comments with the order, ideally - prior to jumping through to Paypal?
Thank you.
Kind regards,
Gary.