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Everything posted by pandrei
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osc 2.2 MS to V4: Products Import Error
pandrei replied to sjponosc's topic in Migration from old osCommerce
Did you also solve the issue by creating product_images table? -
osc 2.2 MS to V4: Products Import Error
pandrei replied to sjponosc's topic in Migration from old osCommerce
Perfect. How I can access them? -
osc 2.2 MS to V4: Products Import Error
pandrei replied to sjponosc's topic in Migration from old osCommerce
Of course, it is not necessary. Some users do not want to post their files on the forum. Could you show me the log file from our OSC Bridge on your old osCommerce. Its is located here: your_oscb_folder/runtime/logs/app.log -
osc 2.2 MS to V4: Products Import Error
pandrei replied to sjponosc's topic in Migration from old osCommerce
Please check these files: lib/common/extensions/OscLink/temp/products*.xml One of them is invalid XML. Could you send it in pm? -
OSCommerce 4 installation Centos 7 - Unpacking Installation Fees
pandrei replied to spoma's topic in General Support
The Apache configuration must include module mod_rewrite with Override all option. Please check this page https://wiki.oscommerce.com/index.php?title=Installing_osCommerce_4_on_Dedicated_Server,_Cloud_Server_or_VPS How to check if mod_rewrite is working well on your server: 1. Open your website admin directory, create a php file mod_rewrite.php: 2. Add the following line of code to it: <?php echo "Mod_rewrite is activated!"; 3. Create .htaccess file (rename the original file to .htacess_original if you have it): 4. Add the following content to the file: RewriteEngine On RewriteRule ^.*$ mod_rewrite.php 5. Open your site. If you see a message “Mod_rewrite is activated!”, it is enabled on your server. If you see anything else - mod_rewrite is disabled. 6. Make sure to delete the .htaccess file you created and rename the original file back -
Please send me the log files in pm. The simplest way to get the log files is go to Admin > Settings > Tools > Error log viewer and click Download all logs button. Go to Dashboard and you will get pop up window with instructions like the attached image. Just follow them
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The problem is resolved. App Shop should work as usual.
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There are some temporary problems with login at application shop. We are working on this issue. Sorry for the inconvenience.
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We did not test osCommerce under Mac and XAMPP and cannot guarantee that all features will work as they should. I think this answer might help you to install Intl extension: https://stackoverflow.com/a/32404183
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Could you send me in pm the log files from here: lib/backend/runtime/logs/*.log
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Installation osCommerce v4 Beta 2 - No Admin Page
pandrei replied to herbsandhelpers's topic in General Support
We are discussing in email thread -
You are right. To show the state on the Update Address Book Entry page, go to Admin > Settings > Configuration > Billing Customer Details and change value of the state to visible
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Could you send a screenshot to illustrate what do you mean? Please click the Download all logs button in Admin > Settings > Tools > Error log viewer and send me the zip file in pm
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Installation osCommerce v4 Beta 2 - No Admin Page
pandrei replied to herbsandhelpers's topic in General Support
Could you send me the log files in pm? (from here: lib/backend/runtime/logs/*.log) -
Database connection failure on converting database
pandrei replied to Jack_mcs's topic in Migration from old osCommerce
Did you updated your osCommerce to v4.08? How did you do that? By using App Shop > System update? This error do not connected with importing, it is common error. Did you change database host name since the first installation? Could you send me the log files (lib/backend/runtime/logs/*.log)? -
It is part of ProductPropertiesFilters application. It is under development right now. I think we will release it in two weeks.
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How to report installation and operation issues
pandrei replied to osCommerce-Official's topic in General Support
It seems we've found the problem. Something goes wrong while unzipping the file. In this stage we are using the Apache error log. Try to find the error message starting with !!! -
How to report installation and operation issues
pandrei replied to osCommerce-Official's topic in General Support
Do you have enough free disk space to install? When the error happens, could you open lib/sql folder and find file size of trueloaded.sql? -
How to report installation and operation issues
pandrei replied to osCommerce-Official's topic in General Support
Is this your screenshot? -
What version of your osCommerce? Could you send me your domain and storage keys?
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Thanks for your suggestions. They all sounds good and we are going to implement them. The delay is related to the caching of the sent data (most likely you have fpm caching). The only thing that can be done is to mark the beginning of the operation.
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We will fix it in the next update. You can patch it right now by replacing the file lib/common/extensions/OscLink/lib/Importer.php with the attached one Importer.php
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You have to turn on allow_url_include option in php.ini https://www.php.net/manual/en/filesystem.configuration.php#ini.allow-url-fopen
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Thanks for the log files. We will fix that error in the next update. You can patch osCommerce right now by replacing lib/common/extensions/OscLink/lib/Importer.php with the attached file. Importer.php
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How to report installation and operation issues
pandrei replied to osCommerce-Official's topic in General Support
If you still have 504 error, how did you reach the next Settings page?