Contributions

Just a repack of 1.2d and the added feature.
Makes it easier for people to download.

Why would we ask a registered user for their first name, we already know it.

So now osC Live Support recognizes this fact and automatically forwards them
past the login screen.

Thanks for using my contribution

Just 2 quick fixes to this great contribution:

The zip file includes the single fix file from below (it was a bit tricky to figure out which live_support.php the last contribution was meant to replace).

In addition, a minor change to admin/ls_commwindow.php - it was missing a '.php' which was causing a 404 when attempting to close the admin window.

I did it again. I included the wrong file with this version.

Please download this file and replace the one in the original.

NOTE: You still need to download the complete package of Live Support v1.2b

Ok now we are starting to make some progress.

v1.2b
- added the ability to add some customizable features such as color, and warning sound.
- now the script give the user the choice to hit the close button instead of closing the window.
- now the operator can end the session and the script notifies the user and closes his window.
- when the user leaves the conversation the operator is notified and closes his window.
- put focus on text input so that you dont have to keep clicking the text window.
- fixed the ability to add apostrophe's and quotes, before would cause MySQL error.

Found an error in a sql statement
just replace this file with the original

Made some bug fixes, and now informs additional users when the live support operator is in a conversation. as for the operator when the window pops up the operator can see how many people are requesting his help

Here is a quick bug fix.

replace ls_start.php in the catalog directory with this one.

I left a development portion intact, and forgot to include .php on a file extension as well.

If you download the contribution you will also need this fix.

I was looking for a free solution to offer a customer of mine the ability for Live Support. However, there really wasn't one, I looked at the others here, while one used ICQ and the other wasn't exactly free.

So I created on that integrates into osCommerce.

you can view a demo here at.
admin: http://dev.bluetruck.net/original/admin/index.php
catalog:
http://dev.bluetruck.net/original/catalog/default.php