Contributions
FREE PHP MYSQL Driven LIVE Support Chat Infobox
I wrapped this software link into an infobox:
Crafty Syntax is a feature packed Live Chat/Support Client written in PHP, installed on your server, and database powered. The author describes it as:
"A multi-user, multi-operator, multi-department live Help support chat system that allows the operators of the websites to monitor their visitors as they are browsing the site and proactively open a chat session with the visitor. Is in PHP and uses either Mysql or Text based database . Other features include AUTO INVITE!, referer tracking, page tracking, chat notification, user is typing message, multiple chat sessions, sound alert, leave a message if offline, push urls, quick responses, and multiple operators. runs on your server and is open source GPL."
A few other features I'd like to highlight:
- Online/Offline Indicator image for your site (this is what I put into the Live Help
Infobox...my extent of the authoring of this contribution, aside from the
installation instructions for OSC users.)
- When activated by a customer, their chat window opens in a pop-up window.
- You can hold an unlimited amount of sessions at once and create different chat
departments (like Technical Support, Sales, Post-sale...) and have unlimited
operators.
- The admin is wrapped up in a sweet interface - very easy to use
- While logged into the admin, you can be notified when someone simply enters your
website and when they leave. You can also force a chat session with them if you
wanted to.
- You can push visitors' browsers to predefined urls that you set up in the admin
...great if you need to walk someone through the checkout process.
- SOFTWARE COMES WITH AN INSTALLER!! YAY!
- ...much more...check out the author's website linked above.
His site doesn't give a lot of factual bullet-point type information (judging by his site , I think he is a straight coder), so you probably won't get much more information about it until you install it and go through the features and settings in the admin. Also, he offers support live (obviously) if he is available and there is a forum in the baby stages. If you are still skeptical, check out his page at sourceforge.net. Visit Crafty Syntax homepage for more details.
HOPE YOU LIKES! Let me know! This is my first contrib...and I am amazed to be able to give it!
Expand All / Collapse All
THIS IS SIMPLE TEXT FILE THAT WILL TELL YOU HOW TO CONNECT CSLH 2.8.4 TO YOUR OSCOMMERCE.
BEFOR YOU DO ANYTHING PLEASE TAKE A BACKUP
HAVE FUN
I contacted the author to ask him about the security issue and this is his response:
Every 15th login that page is called to pop up the updates page which is
http://www.cslh.com/remote/updates.php
on that page it will tell the user if there is an update to the program or
if there is any big news on it.
It does not send any information about you other then the normal
information sent with a browser request on that page.
The only information that I collect from the installation is what version
is installed and what type of database is being used. If you fill
out the registration then I also collect the url of the installation and
whatever e-mail you fill in at the registration.
Please rest assured that this software is secure. The author is a single person...not a team...not a corporation. He is not harvesting any site information.
Do not download this package. It is just a text file of this message.
This script has many line of programming that sends info of your site to cslh.com.
Even on the login.php a line included as
url = '<? print "http://cs" . "lh" . ".com/re" . "mote/" . "up" . "dates.php"; ?>'
As you can see, this script is fot use at your own
risk. FREE ISN'T ALWAYS FREE
Four images for this great contribution. Two online and two offline. Format is .psd for photoshop so it can be modified. Text of this images is in spanish. Special thanks to Angela that makes this possible.
I made a couple of new images in jpg format. If you like it, feel free...
I have also included the photoshop file
http://ecopeia.com/catalog/devindex.php
This page is not live, however the Live support image link is. You may click on it to see how it looks, but it is hooked up to my CSLive operator so please don't click on it...I can't support this contrib live :)
Please download this package. I had to make changes to the installation instructions file.
Thank you!
I wrapped this software link into an infobox:
Crafty Syntax is a feature packed Live Chat/Support Client written in PHP, installed on your server, and database powered. The author describes it as:
"A multi-user, multi-operator, multi-department live Help support chat system that allows the operators of the websites to monitor their visitors as they are browsing the site and proactively open a chat session with the visitor. Is in PHP and uses either Mysql or Text based database . Other features include AUTO INVITE!, referer tracking, page tracking, chat notification, user is typing message, multiple chat sessions, sound alert, leave a message if offline, push urls, quick responses, and multiple operators. runs on your server and is open source GPL."
A few other features I'd like to highlight:
- Online/Offline Indicator image for your site (this is what I put into the Live Help
Infobox...my extent of the authoring of this contribution, aside from the
installation instructions for OSC users.)
- When activated by a customer, their chat window opens in a pop-up window.
- You can hold an unlimited amount of sessions at once and create different chat
departments (like Technical Support, Sales, Post-sale...) and have unlimited
operators.
- The admin is wrapped up in a sweet interface - very easy to use
- While logged into the admin, you can be notified when someone simply enters your
website and when they leave. You can also force a chat session with them if you
wanted to.
- You can push visitors' browsers to predefined urls that you set up in the admin
...great if you need to walk someone through the checkout process.
- SOFTWARE COMES WITH AN INSTALLER!! YAY!
- ...much more...check out the author's website linked above.
His site doesn't give a lot of factual bullet-point type information (judging by his site , I think he is a straight coder), so you probably won't get much more information about it until you install it and go through the features and settings in the admin. Also, he offers support live (obviously) if he is available and there is a forum in the baby stages. If you are still skeptical, check out his page at sourceforge.net. Visit Crafty Syntax homepage for more details.
HOPE YOU LIKES! Let me know! This is my first contrib...and I am amazed to be able to give it!
Note: Contributions are used at own risk.
HOW TO INSTALL CSLH 2.8.4 IN OSCOMMERCE
Message from Software Author